FAQs

Frequently Asked Questions

Getting Started

SheraAI LMS is a comprehensive AI-powered learning management system designed for schools, colleges, and educational institutions. Created by Shaheer, it offers features like attendance management, fee collection, assignment tracking, exam management, and real-time notifications - all with offline support.

Download the SheraAI LMS app from Play Store or App Store. Open the app and tap "Sign Up". Choose your role (Student, Teacher, Admin) and fill in your details. Verify your email address to complete registration.

SheraAI LMS is available on Android (version 6.0+) and iOS (version 12.0+) devices. We also offer a web dashboard for administrators at lms.shera-ai.com.

Account & Profile

On the login screen, tap "Forgot Password". Enter your registered email address and we'll send you a password reset link. Check your spam folder if you don't receive it within 5 minutes.

Role changes need to be done by your institution's admin. Contact your school administrator to request a role change. They can modify your role from the admin dashboard.

Features & Usage

Yes! SheraAI LMS has full offline support. You can mark attendance, view schedules, and access downloaded content without internet. All data syncs automatically when you're back online.

Push notifications are sent for important events like fee reminders, attendance alerts, new assignments, and announcements. You can customize notification preferences in Settings > Notifications.

We use industry-standard AES-256 encryption for all data. Your information is stored on secure Firebase servers with regular backups. We never share your data with third parties.

Pricing & Plans

Yes! We offer a 14-day free trial with full access to all features. No credit card required. After the trial, you can choose a plan that fits your institution's needs.

We accept bank transfers, JazzCash, Easypaisa, and international credit/debit cards. For enterprise plans, we also offer invoice-based billing.

Support

Need More Help?

Our support team is here to assist you

Email Support

Get help via email within 24 hours

support@shera-ai.com

WhatsApp Support

Quick responses during business hours

+92 329 216 9794

Help Desk

Technical support & bug reports

help@shera-ai.com